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25% off Belle Tress with code BELLE25 On Orders 13th-25th October 2021

30% OFF Estetica Designs with code ESTETICACHARITY30 10% of cost donated to KEEP A BREAST FOUNDATION until 31 October 2021

25% off Belle Tress with code BELLE25 On Orders 13th-25th October 2021

30% OFF Estetica Designs with code ESTETICACHARITY30 10% of cost donated to KEEP A BREAST FOUNDATION until 31 October 2021

COVID-19

Updated 27 July 2021 - Online & Salon 

COVID-19 & WIG SUPPLY... UPDATES

Hey Girlies & Guys,

We wanted to provide this information for you all to ensure that you are kept abreast of the situation regarding wig supply at present.

Firstly, thank you to each and every single one of you for the patience and kindess shown over the past 18 months especially.

COVID-19 has affected so many of us personally, and for those who have suffered with this - we want to send out our well wishes and thoughts and prayers for you guys.

WIG MANUFACTURE / DELAYS

As many of you know, the majority of our suppliers have their factory  / manufacture base in Indonesia. 

At present, you may be aware of the increase of, and rapid spread of COVID-19 Delta strain throughout many areas in Indonesia.

We only work with manufacturers who are ethical - this includes not only sourcing of hair, but means that the working conditions in factory must be safe for all workers at all times, and meet the International Organisational standards expected.

Many factories in Jakarta are currently closed, and there is a strain on the economy in Indonesia. 

Safety of all workers is paramount, and at present this means that provision and maufacture of wigs/hairpieces may see delays longer than we are used to. 

We are working with all of our suppliers closely to ensure we can provide the best service for you and we are currently working on increasing our own inventory by investing in as much stock as is practicably possible for you all.

MIMO WIGS INVENTORY

We currently have around 2000 wigs in stock here, and endeavour to provide you all with the best service and continue to offer the best pricing and increase our clearance \ overstock holdings for you.

The safety and wellbeing of staff - including staff in factory will always be priority over profit. Always. We will ensure we keep you updated as best as is possible as we are notified of change through our manufacturers.

BACKORDERS

If you order an item that is currently out of stock with us or our supplier, we will contact you with the dates we have and are notified of  availability.

MIMO COMMITTMENT TO YOU

Our committment to you, as our customer is to continue to provide the best service we can.

We will keep the site updated and will soon be aiming to run a live inventory to ensure that you are aware of stock levels prior to order. We will notify you all when this goes live.

We will continue to offer sales, discounts, rewards and we will continue our GIVEAWAYS.

If you have any questions for us, please do not hesitate to contact us by EMAILING HERE

HUMAN HAIR

Many of you who wear human hair may be aware that there is a global shortage in sourcing of human hair, and this has driven up the wholesale pricing of product.

We do hold a large stock of human hair wigs, and have suppliers who are very well stocked with good access. However, please note that for the foreseeable future the sourcing of human hair is going to be difficult, and you may wish to contact us regarding levels.

THANK YOU

Thank you all for your continued support & understanding. 

Sending love from us here at MiMo.

Please just contact us if you need any advice or updates 

Michelle & The MiMo Team

     x o x o X o x o x

 

 

ORDERS

We continue to place daily orders with all of our suppliers at this time. Please note that all brands are still operating and continue to deliver to the United Kingdom where we are based. 

Courier times can be affected by a day or two, but our couriers operate worldwide as usual and there are currently minimal interruptions despite the current global COVID-19 pandemic. 

There are some delays specifically with the René of Paris brands at present, but most other brands continue to operate at standard production times. 

Some back orders have additional wait times. This is due to the staffing levels in the factories to ensure compliance with the International Safety Operational Standards and additional rulings due to COVID-19.

If you have specific queries in regard to stock levels or wish to check item availability prior to order, please CONTACT US HERE

IN SALON

Please note that at present we are not consulting in salon

ONLINE

At present we are still operating online for all orders. 

Please note that if any wigs are handled by staff, appropriate PPE is worn (nitrile gloves, face mask) when stock is handled. 

 

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